Tres Mercari Pvt Ltd

We are looking to hire a Fashion Consultant
Job Description
• Greet, serve and advise customers in a warm and welcoming manner thus maintaining the highest standard of customer service at all times
• Directing customers by escorting them to the store, suggesting items and guide them on billing and delivery
• Utilize the knowledge of fashion trends and guide each customer based on customer needs, individuality and product range
• Develop loyalty with the customers by building relationships with them through a one-to-one personal shopper style approach to sales
• Go the extra mile and try to achieve “customer delight” for each customer every time
• Responsible for carrying out CRM activities and maintaining Brand standard
• Achieve agreed upon sales target and outcomes
• Keeping abreast of information and updating themselves on a regular basis regarding latest changes in the fashion industry
• Demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions
• Dealing with customer complaints or queries effectively by liaising with the Assistant Store Manager and follow up with potential clients if needed
• Assist the team in handling backend e-commerce operations

Specification:
• 1 to 2 years of experience in retail with high level of communication and inter-personal skills
• Pleasant personality who are optimistic in nature

All interested candidates can send in their resumes to padma.harikrishnan@tresmercari.com with FASHION JOBS INDIA as the subject. (Emails with incorrect subject names will not be considered).

LOCATION

Chennai

WEBSITE

www.tresmercari.com